Dockmaster ; VG

The Dockmaster is responsible for coordinating the safe and efficient berthing of passenger vessels and managing the day-to-day operations of ferry terminals. This includes monitoring harbor activity, directing vessel traffic, maintaining orderly passenger flow, and ensuring adherence to Authority regulations. The role also provides real-time communication with vessels via VHF radio, oversees the opening and closing of terminals, and supports marine operations safety.

• Prepares berthing space for ships, vessels, and ferries in accordance with berth application
• Assists with ensuring the safety and security of passengers and/or cargo on the doc
• Ensures that the dock is kept clean
• Reports all incidents that occur on the dock or within the harbor to Marine Supervisor.
• Maintains a log of day-to-day activity including navigational aids and beacons.
• Maintains a daily log of all vessels, inclusive of Ports vessel, that arrive and depart from the Port facility.
• Conducts daily inspection and basic maintenance (cleaning, replacement of oil and fuel, etc.) of the Port vessel.
• Creates daily and monthly written reports of all activities to Marine Supervisor or designate.
• Reports all major maintenance needs and requirements of Port vessel to Marine Technician or Senior Dockmaster.
• Assists and liaises with the Security and Operations Departments regarding movement of passengers and cargo traffic over and on the dock area.
• Assists with maintenance (inclusive of repairing bollards) of the docks.
• Controls the flow of traffic on the dock.
• Monitors the VHF traffic.
• Monitors vessel traffic in the harbors.
• Monitors all VHF Radio or DDM weather reports.
• Reports all hazards to the Marine Supervisor or Senior Dockmaster.
• Reports all emergencies, bomb threats, fire, inquiries, etc. to the Marine Supervisor;
• Carry out all duties and tasks in an efficient and productive manner.
• Proper use of IT provided tools/equipment

• High School Diploma preferred
• Basic Maritime Certificate (e.g., VHF Radio Communication, crowd control, vessel operations)
• VHF radio communication training required
• Familiarity with BVI Port Authority regulations preferred

• 1-2 years’ experience in marine terminal operations or vessel coordination beneficial

• Proficiency in data entry and basic computer skills
• Maritime Communication:
  Proficient in VHF radio procedures and harbour control.
• Operational Awareness:
  Understanding of vessel operations, passenger safety, and harbour management.
• Regulatory Knowledge:
  Familiarity with laws and policies governing terminal and ferry operations.
• Attention to Detail:
  Accurate record-keeping and reporting of daily terminal activity.
• Customer & Agency Interaction:
  Ability to coordinate with internal teams and external agencies such as Customs and Immigration.