Accounts Receivable Specialist

Position: Accounts Receivable Specialist

Shift:

Location:

Columbus, OH

Start Date: ASAP

Schedule: 8am - 5pm - onsite until trained then opportunity for hybrid (3 days remote)

• Bachelor's degree in Business Admin, Accounting, or Finance
• 4-6 years of AR or collections experience
• Strong attention to detail
• Excellent customer service, communication, and negotiation skills.
• Strong analytical and problem-solving abilities.
• Proficient with Microsoft Office Suite

• Experience with Sales Force or Great Plains

The Receivables Management Specialist is responsible for managing customer accounts, ensuring timely payment of invoices, and maintaining accurate financial records. This role focuses on collecting outstanding balances, applying and reconciling payments, resolving billing issues, and providing excellent customer service. They will work alongside a team of 9 others. The goal is to complete 15 account collections a day and handle between 20-40 emails a day.

The team will provide extensive training.

• Manage a portfolio of customer accounts and follow up on past-due balances.
• Apply and reconcile incoming payments (ACH, wire, check, credit card).
• Investigate and resolve billing discrepancies and payment disputes.
• Communicate with customers regarding account balances, payment activity, and contract terms.
• Analyze aging reports and payment trends to identify collection risks.
• Prepare reports and support month-end accounting close activities.
• Partner with Billing, Sales, Legal, and Owner Services to resolve issues and improve cash flow.
• Maintain accurate account documentation and ensure compliance with company policies