Mailroom Office Associate

Job Description

We are seeking a detail-oriented and dependable Mailroom Office Associate to support daily mailroom operations in a structured Office Services Associate (OSA–Mail) environment. This role requires strong data entry skills, accurate record-keeping, and the ability to follow established processes while exercising critical thinking, due to the nature of handling both inbound and outbound mail.

• Job Title: Mailroom Office Associate (OSA – Mail)
• Schedule: Monday – Friday, 7:30 AM – 4:30 PM
• Pay Rate: $18.00 per hour
• Location: ON-SITE – Columbus, OH 43240

Key Responsibilities

• Receive, sort, log, and distribute incoming mail and packages accurately and in a timely manner
• Document all inbound and outbound mail using Excel spreadsheets and Smartsheet
• Maintain precise records and ensure compliance with established mailroom procedures
• Process outgoing mail, including tracking, labeling, and coordination with carriers
• Perform quality checks to ensure accuracy and completeness of documentation
• Follow defined workflows while adapting to changing priorities as needed
• Communicate effectively with internal teams regarding mail-related inquiries

Required Qualifications

• Strong data entry skills with demonstrated accuracy and attention to detail
• Proven experience with Excel and Smartsheet for recordkeeping and documentation
• Excellent organizational and time management skills
• Ability to follow processes, procedures, and directions consistently
• Strong critical-thinking skills, particularly when handling sensitive or time-critical mail
• Dependable, adaptable, and able to work independently in a fast-paced environment

Preferred Qualifications

• Prior experience in a corporate mailroom, office services, or administrative support role
• Familiarity with inbound mail processing in regulated or structured environments

Work Environment

This position operates within an OSA–Mail environment where attention to detail, accuracy, and adherence to process are essential to success.

Equal Opportunity Employer
:
We provide equal employment opportunities to all qualified applicants and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, or disability

Company Description

Forrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.