Workers' Claims Assistant; PN

Overview

Job Description - Workers' Compensation Claims Assistant (PN: ) (260001 )

Organization:
Workers' Compensation

Agency Contact Name and Information:
Mia Truss-Davis, mia.t.1te.oh.us

Unposting Date:
Feb 28, 2026, 4:59:00 AM

Work Location:

William Green Building 30 West Spring Street Columbus

Primary

Location:

United States of America-OHIO-Franklin County-Columbus

Compensation: $22.96/Hr.

Schedule:

Full-time

Work Hours:

8:00am to 5:00pm

Union: OCSEA

Primary Job Skill:
Claims Examination

Technical

Skills:

Basic Documentation, Claims Examination, Customer Service, Insurance

Professional

Skills:

Attention to Detail, Time Management, Verbal Communication, Written Communication

Our Organization: With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting safety and ensuring quality medical and pharmacy care for injured workers. For Ohio employers, we provide insurance policies and safety services.

Our Culture: BWC is an equal opportunity employer that fosters an inclusive workplace and employees can participate in and lead employee work groups and online forums to improve leadership skills.

Our Vision: To transform BWC into an agile organization driven by customer success.

Our Mission: To deliver consistently excellent experiences for each BWC customer every day.

Our Core Values: One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.

• Adjudicating system to monitor claims work list & manage caseload of Percentage of Permanent Partial applications
• Determine if waiting period has lapsed from date of injury in Medical Only claim or date of last compensation in lost time claims
• Processes C92/C92A applications (e.g., mails applications received to employers &/or reps, reviews applications & Workers’ Compensation Claims Management System to ensure timely filing)
• Requests medical documentation & wage information from (e.g., MCOs, SI Employers, IWs, Employers) as appropriate
• Generates Tentative Orders on Claims Management System for all state fund and SI claims by entering required data into computer form (e.g., percentage of permanent partial, additional conditions)

At the State of Ohio, we provide a variety of benefits to eligible full-time and part-time employees. Our benefits package includes Medical Coverage, Dental/ Vision and Basic Life Insurance, Paid time off, and development opportunities.

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after eligibility
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Education and Development Opportunities
• Public Retirement Systems and Deferred Compensation

* Benefits eligibility is dependent on factors. The Agency Contact listed above can provide specific information.

To Qualify, You Must Clearly Demonstrate:

2 courses or 6 months experience in English composition or grammar AND 2 courses or 6 months experience in accounting, bookkeeping or general math AND 2 courses or 6 months experience in communication or public speaking or 6 months experience in a role involving receiving & responding to public inquiries or complaints or involving contact with injured workers, employers, legislators, providers or their representatives & public AND successful completion of one typing course or demonstrate ability to type 35 words per minute.

-Or equivalent of Minimum Class Qualifications For Employment noted above.
Note: Classification may require proficiency demonstration to determine minimum qualifications for employment.

Job

Skills:

Claims Examination

Major Worker Characteristics:

Knowledge of: BWC & IC policies & SOPs; ORC rules & regulations; applicable state & federal regulations governing documents processed; public relations; BWC claims documents & forms; SI; IC; CCT; BWC claims-related terminology.

Skill in: operation of PC to log & enter data; claims adjudicating systems; use of office equipment.

Ability to: solve practical problems, gather & classify information; handle routine inquiries from injured workers, employers, legislators.

(*) developed after employment.

Position requires travel; you must provide own transportation and/or operate a state-owned vehicle.

EEO & ADA Statement: The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in law.

The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in employment opportunities pursuant to the Americans with Disabilities Act. To request accommodation, contact ADA Coordinator .us.

BWC OCSEA Selection Rights: This position shall be filled in accordance with OCSEA Collective Bargaining Agreement. Internal bargaining unit applicants have selection rights before non-bargaining unit…