Hybrid Executive Assistant - Mon - Fri

Position: Hybrid Executive Assistant - Mon - Fri - 8:30am-5:30pm
Williams Lea is hiring for an Executive Assistant for our Columbus office to work Monday to Friday, 8:30 am to 5:30 pm!

Pay: $29.92 - $31.50/hour.

Benefits:

* Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)

* 401k Retirement Savings Plan Including Employer Match

* Paid Time Off (PTO)

* Life Insurance

* Paid Parental Leave

* Short-term & Long-term Disability

* Healthcare & Dependent Care Flexible Spending Accounts

* Domestic Partner Coverage

* Commuter Benefits

* Legal Assistance

* Employee Assistance Program (EAP)

* Access to on-site Gym and Café

* Company Provided Parking

* Additional Employee Perks and Discounts

Job duties:

* (
* denotes an "essential function")

* Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge)

* Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc.

* Complex calendar and meeting coordination including ability to make decisions on behalf of supported professional

* Complex travel bookings including ability to accurately plan multi-leg international trips

* Communicate and/or respond in effective and professional manner on behalf of supported professional

* Utilize appropriate logs and/or tracking software for all administrative support work

* Ensure that job tickets are properly filled out before beginning work

* Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle

* Communicate with team members, lead, supervisor or client supervisor or client on job or deadline issues

* Meet contracted deadlines for accepting, completing, and delivering all work

* Troubleshoot basic equipment problems

* Assist in developing training plans and process maps for the administrative operation

* Deliver training plans to a team of Admins

* Serve as a subject matter expert and resource for junior employees

* Interact with clients in person, over the phone, via video or electronically in a professional and knowledgeable manner

* Prioritize workflow and efficiently multi-task

* Performs Quality Assurance on own work and work of others

* Answer telephone, emails, and place service calls when needed

* Use equipment and supplies in a cost-efficient manner

* Help to foster a proactive environment of continuous service enhancement and relationship building with the client

* Adhere to Williams Lea policies in addition to client site policies

Job qualifications:

* Associate degree or advanced degree preferred. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history

* 5+ years' experience supporting at the executive level in a professional organization, preferably in the legal or banking industry; or experience performing administrative duties for a Williams Lea client operation for a minimum of (3) years or more. Formal education and/or training may be considered in lieu of experience

* Excellent calendar management experience and skills, including the coordination of complex executive meetings

* Advanced in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills; able to technically troubleshoot applicable software specific to the business/client

* Familiar with other software programs for providing administrative support

* Previous experience scheduling travel arrangement strongly preferred.

* Previous experience providing administrative support at the executive level preferred

* Ability to interact well with all levels of management

* Able to be trusted with highly sensitive and confidential information and handle with professionalism and discretion

* Strong attention to detail; able to work on multiple projects simultaneously with little to no errors

* Must have excellent organizational skills

* Must be able to meet deadlines and complete all projects in a timely manner and maintain professionalism and composure when working with immediate deadlines

* Able to exercise good judgment to make decisions that conform to business needs and policy

* Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level

* Ability to effectively work independently with strong decision-making abilities with minimal supervision as well as the ability to work collaboratively as part of a team

* Ability to work in a fast-paced, high volume environment with efficient and effective multi-tasking skills

* Ability to communicate professionally both verbally and in writing

* Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions

* Must be self-motivated with a positive attitude while remaining…