Concierge

Greyshore Management is a full-service property management company dedicated to fostering thriving communities through a hands-on approach built on a foundation of unwavering integrity. We specialize in managing multi-family properties throughout the Midwest, delivering tailored solutions that enhance value for owners and residents alike.

The Concierge is the face of the community, delivering a warm, professional first impression to residents, guests, and prospective renters alike. Stationed at the front desk Monday through Friday, this role is central to the daily rhythm of the property.

• Serve as the primary point of contact for all lobby activity, managing building access and maintaining a secure, welcoming environment
• Oversee the full package lifecycle — receiving and organizing deliveries while keeping the package room neat and orderly
• Answer leasing office phones as needed, screen inquiries, and route prospective leads and maintenance requests to the appropriate team members
• Provide general administrative support to the leasing and management team
• Monitor and manage front desk operations to ensure smooth daily flow of the community

• Professional, polished, and personable with strong communication skills
• Detail-oriented with the ability to multitask in a fast-paced environment
• Reliable, punctual, and committed to delivering an exceptional resident experience