Administrative Assistant

Administrative Assistant – Property Management & Leasing Support

Location: Mason Equity Group – Columbus, Ohio
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Salary Range: $50,000–$55,000 annually

Mason Equity Group is a rapidly growing property management company specializing in residential, commercial, and retail real estate. We are committed to delivering exceptional service while creating an efficient, organized, and resident-focused environment. We are seeking a highly skilled Administrative Assistant to provide elevated administrative support to our leadership team while playing an integral role in daily leasing and property management operations.

This position is ideal for a proactive, polished professional who thrives on organization, problem-solving, and taking ownership of core operational tasks. The Administrative Assistant will work closely with the VP of Property Management, support key business functions, and help maintain a seamless workflow across the portfolio.

• Provide high-level administrative support, including calendar management, task prioritization, and preparation of meeting materials.
• Assist with organizing operational priorities, tracking deadlines, and ensuring follow-through on critical initiatives.
• Prepare professional correspondence, reports, and documents on behalf of leadership.

• Facilitate leasing processes from inquiry to move-in, including application review, document preparation, and coordination with prospective tenants.
• Draft, distribute, and track tenant notices and communications, ensuring accuracy and overall compliance.
• Coordinate and schedule property tours, maintaining a polished and responsive customer experience.

• Submit, monitor, and close work orders to ensure timely maintenance resolution.
• Maintain organized digital and physical records for property operations, leasing files, compliance, and reporting.
• Support move-in and move-out processes, including documentation, communications, and file management.
• Assist in vendor coordination, scheduling, and follow-up to ensure timely project completion.

• Answer and route phone calls with exceptional professionalism, providing accurate information and warm customer service.
• Serve as a direct point of contact for residents, vendors, and prospects to foster clear and consistent communication.

• 2+ years of administrative, executive assistant, leasing, or property management experience preferred but not required.
• Outstanding organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills with a professional and polished demeanor.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with property management software is a plus.
• Ability to maintain confidentiality, exercise discretion, and work with minimal supervision.
• High attention to detail, accurate data entry, and strong follow-through on all tasks.

• Competitive salary with long-term growth potential.
• A supportive, team-oriented environment with opportunities to expand responsibilities.
• Hands-on involvement in both residential and commercial property management.
• The chance to contribute to a fast-paced company with an expanding portfolio and exciting operational initiatives.

Mason Equity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Mason Equity is committed to providing equal access and ensuring diversity and inclusion in the workplace.