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Customer Service Administrator

Job in Columbus, Franklin County, Ohio, 43216, USA
Listing for: Towne Properties Associates
Full Time position
Listed on 2026-06-12
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Admin Assistant, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18 - 20 USD Hourly USD 18.00 20.00 HOUR
Job Description & How to Apply Below
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Job Type

Full-time

Description

Love Where You Work!

At Towne Properties, we don't just build communities-we build careers. Family-owned since 1961, we've spent over 60 years creating Great Places to Live, Work, Shop & Play. As an industry leader, we offer more than just a job-we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless.

Position:
Customer Service Administrator

Location:

Columbus Association District Office - Columbus, OH

Pay Rate: $18-20/hour

Schedule:

Monday - Friday, 8:15am to 5pm

What You'll Do as a Customer Service Administrator:

* Serve as the primary point of contact for residents and homeowners in your portfolio.

* Provide administrative support to Association Managers, including drafting correspondence, copying, and filing.

* Address customer service inquiries and provide feedback to Association Managers.

* Prepare newsletters, community mailings, and other clerical tasks.

* Communicate with Board members regarding project updates and tasks.

What We're Looking For:

* 6+ months of experience in customer service or administrative roles.

* Strong written and verbal communication skills.

* Proficiency in MS Office products.

* Experience drafting reports and business correspondence.

* The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach.

* Willingness to undergo a drug and background check if offered the position.

Why Join Towne Properties?

* Benefits: 401(k) with company match, paid holidays, vacation days, sick, and personal time.

* Health & Wellness:
Medical/Dental/Vision insurance options, and Flexible Spending Accounts.

* Professional Growth:
Towne Properties is committed to promoting from within. With paid training through our Towne University program, you will be ready to advance your career!

* Inclusive Culture:
Join a dynamic workplace built on teamwork, innovation, and mutual respect.

Join us in creating exceptional living experiences for our residents! Apply today and be a part of our enthusiastic and dedicated team.

Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.

Requirements

* 6+ months of experience in customer service or administrative roles

* Proficiency in MS Office products (Outlook, Word, Excel)
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