Development Coordinator

Overview

Career opportunities with Franklin Park Conservatory. The Development Coordinator supports the Conservatory’s strong reputation for excellent donor service through meticulous management of donor data and internal processes. This detail-oriented, donor-centric team member is responsible for maintaining accurate giving records, executing the Conservatory’s donor stewardship plan, and providing comprehensive administrative support to the Development department, while serving as a frontline point of contact for the public and donors.

• Database Support
• Prepare and process gifts from all revenue sources (check, ACH, web, credit card, etc.) for batch entry in a timely and accurate manner.
• Accurately enter and code all gift details in the database, including amount, campaign, fund, and related attributes.
• Balance gift batches and reconcile weekly reports to ensure accuracy and completeness of all transactions.
• Prepare and distribute weekly gift reports for Development team review.
• Maintain accurate and up-to-date constituent records, including contact information, affiliations, and constituency details within Tessitura.
• Produce and mail timely gift acknowledgements and pledge reminders, and proactively communicate with donors regarding payment methods.
• Ensure all donor and gift information is handled with the highest level of confidentiality and data integrity.
• Process recurring giving payments and support proactive donor communication regarding their payment preferences.
• Report weekly gifts to relevant internal stakeholders, including Membership, via established reporting tools (e.g., check log).
• Ensure constituent labels and segmentation (e.g., VIP, Board, Alumni Board, MS, etc.) are consistently maintained and updated.
• Utilize Tessitura for reporting, data exports, and basic analysis to support Development operations.
• Administrative Coordination
• Schedule team meetings and events, securing locations and ensuring the Development Team and Vice President of Philanthropy calendars and Order of the Day is up-to-date.
• Schedule donor meetings and secures event locations as requested.
• File monthly expenditures for the Development team and the Vice President of Philanthropy and maintain a year-to-date balance summary against the expenditures budget.
• Compile and create the Development Committee meeting materials.
• Order and procure supplies and collateral for various development efforts.
• Send emails and annual campaign mailings on behalf of the Development Team and report on progress and outcomes.
• Stewardship Execution
• Produce appropriate and timely gift acknowledgement letters and ensure all acknowledgements are distributed for signature.
• Weekly pulls 100+ donor contributions and send to assigned Development Committee members for their stewardship outreach.
• Annually, coordinate video shoots, photo shoots, and proactively collect donor statements for social media, solicitations, or stewardship as needed.
• Build and maintain the “Stewardship Store” with materials and links, and support the prompt execution of donor stewardship, as requested.
• Collect and compile stories from various Conservatory teams and surveys; work with Grant and Development Writer to create and distribute impact reports.
• Recognize donor groups for milestone giving, executing and updating this plan annually.
• Perform other duties as assigned.

• Bachelor’s degree in business, communications, or related field.
• Experience in meeting planning and budgeting.
• 1-3 years of relevant work experience is preferred.
• Technical and persuasive writing experience is preferred.

• Proficiency with Microsoft Word, PowerPoint, Excel and other basic software programs.
• Experience in the Tessitura CRM preferred.
• Strong organizational, interpersonal, and teamwork skills.
• Professional and friendly demeanor with the ability to develop strong working relationships with internal and external customers.
• Strong verbal and written communication skills to communicate effectively with trustees, donors, staff, and community leaders.
• Working knowledge of business writing, grammar, and punctuation.
• Proven ability to handle…