Operations Adminstrative Assistant

Role Overview

We are seeking an Operations Administrative Assistant to provide administrative and operational support that ensures efficient day-to-day business operations s role partners closely with operations leadership and cross‑functional teams to help coordinate workflows, maintain accurate records, and support overall process efficiency. You will collaborate with managers, office staff, technicians, and other stakeholders to support smooth operations and uphold Certa Site’s commitment to excellence.

This is a fast‑paced, highly visible role that requires strong organization, attention to detail, and the ability to adapt in a dynamic environment. This role will report to the General Manager.

• Education & certification reimbursement program
• Referral bonuses starting at $1,000 per referral
• Comprehensive medical plan options, including dental and vision
• 401(k) plan with company match
• Generous paid time off, paid holidays, and paid parental leave
• Management opportunities
• Company giveaways
• Opportunities for community service and charity involvement
• Work at a mission‑driven company, focused on people
• Continued growth and expansion into new markets and products and services

• Provide daily administrative support to operations leadership and teams
• Answer and route incoming calls while providing prompt, professional customer service
• Support job setup, workflow tracking, and scheduling coordination
• Process invoices, purchase orders, and vendor documentation as needed
• Maintain accurate data records through timely entry, validation, and ongoing data management across operational systems
• Provide flexible administrative and operational support as business needs evolve
• Other projects as assigned

• High school diploma or equivalent (Associate’s or Bachelor’s preferred)
• 2+ years of administrative experience, preferably in operations or service‑based environments
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Strong organizational, communication, and multitasking skills
• High attention to detail and accuracy

Overtime hours may be required as requested. The position is in a controlled climate office environment requiring you to sit for long periods of time, work 8 or more hours per day, and frequently use a monitor, keyboard, mouse, and phone.

Equal Employment Opportunity/M/F/disability/protected veteran status. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.