Ticket Line Coordinator

Job Description

Essential Duties/Responsibilities

• Performs general clerical duties as assigned
• Audits tickets to assure all payments collected are received by office
• Ensures payments are recorded on service tickets
• Verifies data entries by comparing source documents
• Enters service tickets into Solomon and reconciles to deposits made
• Collaborates with department and researches information as needed
• Follows all company policies and procedures, including but not limited to safety
• Other duties as assigned

• High School Diploma or GED
• 2+ years office and/or related clerical experience
• Fast, accurate data entry or keyboarding skills
• General computer competency, including a minimum of 1-year experience with Microsoft Excel, Word, and Outlook
• Must be able to communicate in English effectively, both verbally and in writing
• Ability to work overtime with little notice; weekends and hours may occasionally be required

• HVAC industry or construction experience
• 2+ years accounting assistant experience
• Basic accounting knowledge

• Customer service mindset
• Ability to work independently and as part of a team
• Excellent written and verbal communication skills
• Ability to work in a fast-paced environment
• Strong organizational skills, attention to detail and the ability to multi-task
• Willingness to learn and be a part of a team
• Positive attitude and a team player
• Ability to build positive relationships with customers, both internal and external
• Willingness and ability to work collaboratively with all levels of the organization
• Safety mindset and acceptance of a safety culture

Open office environment; fast‑paced environment.

Must be able to lift/move up to 10 pounds frequently. Frequently performs tasks requiring bending at the waist, kneeling or crouching. Must be able to adhere to long periods of standing, walking or sitting. Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other office equipment safely. With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception.

Ability to express or exchange ideas by means of the spoken word to impart oral information to others. Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad. Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools.

Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.