Administrative Assistant; In Office

Overview

What We Do The Administrative Support professional provides high-level administrative assistance to support escrow and title transaction operations at First American. This role is responsible for a wide range of administrative, coordination, and communication tasks that require discretion, strong organizational skills, and knowledge of company policies and procedures.

As part of our growing team in Columbus, Ohio, you’ll join First American—a trusted leader in the real estate industry known for putting people first and doing the right thing. This is an opportunity to build your career in a collaborative, customer-focused environment where attention to detail, professionalism, and service excellence are valued.

• Performs administrative support duties that require experience, skill and knowledge of organizational policies and practices, with a primary focus on supporting escrow and title transaction operations
• Researches and obtains information as directed for complex projects and special assignments
• Handles issues of a confidential and sensitive nature with discretion
• Prepares and composes professional correspondence, reports, communications, presentations, etc.
• Assists with telephone calls and resolves inquiries
• Assists with responses to e-mail inquiries
• Schedules and coordinates document signing appointments with notaries and customers; assists with meeting scheduling and calendar requests, gathering information from requester and presenting request to manager
• May prepare and distribute meeting notes and action items, tracking completion of tasks
• General administrative assistance includes filling out forms, filing, ordering office supplies, submitting and reconciling expense reports, greeting and assisting visitors
• Coordinates department meetings and events
• Other duties as assigned

• Required Education, Experience, Certification/Licensure
• Requires HS diploma; some college preferred
• Typically 2-4 years administrative experience
• Real Estate experience is a plus
• KNOWLEDGE, SKILLS, AND ABILITIES
• Experience with MS Office suite, which include word processing, spreadsheets, databases, graphics and desktop publishing applications
• Strong organizational skills with the ability to multi-task
• Must be able to maintain professionalism and a positive service attitude at all times
• Handle sensitive information in a confidential manner
• Excellent written and verbal communication skills
• Strong grammar skills
• Attention to detail
• Problem solving and analytical

Pay Range: $21.24 - $28.31 Hourly

What We Offer

• First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
• Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

First American is an equal opportunity employer in every sense of the term.