Reception and Office Administrator

Overview

Blast One is a fast‑growing global business looking for top talent to join our dynamic and fast‑paced family. We believe in rewarding our staff with competitive pay and great benefits to attract the best candidates.

This is an office‑based position that reports directly to the Director of Customer Experience. The Reception and Office Administrator is responsible for assisting the business with administrative and receptionist tasks, acting as the ‘voice’ and ‘face’ of the company for visitors, and exemplifying a high level of professionalism.

• Reception duties, telephone answering, and customer service tickets
• Customer data governance support for the customer database (Salesforce and Net Suite)
• Front Desk/Reception coverage, including:
  • Directing customers
  • Coordinating with office staff on deliveries and vendor visits
  • Adding welcome signs to the door to greet vendors/customers

• Maintain a clean and organized office environment
• Assist with minor IT issues
• Act as facility manager: coordinate cleaning, HVAC servicing, printer maintenance, and other building services
• Order and maintain stock levels of office supplies
• Resolve operational problems related to customer service, accounting procedures, and computer systems
• Schedule appointments and office meetings as needed
• Coordinate travel and accommodation arrangements and prepare related agendas for the company
• Operate standard office equipment efficiently
• Coordinate the quarterly company newsletter
• Act as liaison and assistant for SMEs, board members, consultants, and advisors when visiting Blast One, arranging visits for Blast One business
• Assist with administration duties such as scheduling travel and preparing presentations and spreadsheets
• Mail distribution and stocking fridges
• Maintain the board room cleanliness
• Provide food and coffee for in‑person meetings as needed
• Set up training rooms for training events, coordinating with other teams for support
• Support safety and OSHA documentation
• Other tasks as required

• Office environment

• Monday‑Friday, 7:00 am – 5:00 pm

• High school diploma
• Administrative background
• Customer service experience
• Office management skills
• Strong communication and organizational skills
• Trustworthiness with confidential information
• Customer service focus – internal and external
• Proficiency with MS Teams platform
• Experience with Zoom Phone systems
• Proficiency in Microsoft Office

• Bachelor’s degree preferred

• Great family culture with a meaningful mission
• Flexible time off
• Generous 401(k) policy
• Industry‑leading health insurance and benefits program
• Opportunity to contribute personal ideas to the company’s success
• Incredible growth opportunities within the company and industry, both in responsibilities and compensation

Blast One is a third‑generation family business dedicated to growth and supporting our customers. We seek individuals who contribute positively to our close‑knit team culture.

• H:
  Humility – teamwork is paramount, and no one is better than anyone else on the team.
• A:
  Agile – move quickly, adapt, and handle change.
• P:
  Positive, outgoing, and passionate – embracing a “CAN DO!” mindset.
• I:
  Integrity – respectful, courteous, and honest at all times.
• E (first):
  Execute – act on commitments and take initiative.
• E (second):
  Excellence – operate with a high standard and a strong work ethic.