Intermittent Hearing Support Senior Specialist

Intermittent Hearing Support Senior Specialist

Organization:
Job & Family Services

Agency Contact Name and Information: odjfscareerso.gov

Work Location:

James A Rhodes Office Tower 3130 East Broad Street 31st Floor Columbus 43215

Primary

Location:

United States of America-OHIO-Franklin County-Columbus

Compensation: $26.54

Schedule:

Part-time

Classified Indicator:
Unclassified

Union: OCSEA

Primary Job Skill:
Administrative Support/Services

Professional

Skills:

Attention to Detail, Customer Focus, Confidentiality

Job Description

Office of Legal & Acquisition Services The Bureau of State Hearings (BSH) handles appeals from individuals who disagree with decisions made about their public benefits. We make sure every person has a chance to present their case and receive a clear, timely decision regarding their appeal. BSH serves individuals who receive Medicaid, Supplemental Nutrition Assistance Program, Ohio Works First, Child Care, Child Support, Adoption Assistance, and Prevention Retention and Contingency.

Learn more about the Office by visiting the ODJFS BSH webpage.

What You Will Do

Under administrative direction, performs non-routine administrative tasks (i.e., independently formulates decisions and/or judgments involving non-legal interpretation of policies and procedures to resolve problems, prepare correspondence and reports and/or carry out other assignments) in support of the Bureau of State Hearings Prehearing Resolution (PHR) process; independently reviews eligibility status and benefits; reviews hardcopy information and computer system information (e.g., Hearing and Appeals Tracking System [HATS X];

Ohio Benefits) in preparation for discussions with appellants, appellant representatives and county agency staff; communicates by phone, in person or in writing with appellants, appellant representatives and county agency staff to resolve discrepancies in program eligibility/benefits to reduce the need for cases to go to hearing; documents appeal withdrawal attempts and completions in HATS X; provides technical assistance to county agency staff utilizing various methods (e.g., webinar;

manuals; desk aids). Operates personal computer and applicable software applications to produce, store, calculate and retrieve reports, confidential files, and other documents; maintains accurate and timely electronic case records; handles sensitive inquiries; provides front desk phone coverage. Performs other related duties as assigned (e.g., travels to attend staff meetings, training sessions, workshops and conferences; maintains logs, records and files).

Schedule:

Part-time.

Hours:

Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m. This is an intermittent, temporary position. The final candidate selected for this position will not be permitted to exceed 1,000 hours worked per fiscal year (July 1st - June 30th). This position is Unclassified per ORC 124.11(A) (29).

Location:

Position is headquartered at the James A Rhodes State Officer Tower - 30

E. Broad Street, Columbus, OH 43215. Travel:
Occasional travel within the state of Ohio.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
* Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

The candidate, at minimum, must have the following:

• Option 1:
  Completion of associate core coursework in secretarial science or business office applications from accredited career school or community college, AND 12 mos. exp. in secretarial/administrative professional field.
• Option 2: 30 mos. exp. or 30 mos. trg. in secretarial/administrative professional field.
• Option 3: 12 mos. exp. as Administrative Professional 2, 16872.
• Option 4:
  The equivalent of Minimum Class Qualifications For Employment noted above.

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the…