Administrative Assistant

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Provides administrative support to a market office, funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, and creates presentations, generates reports, an prepares and monitors invoices and expenses.

SPECIFIC RESPONSIBILITIES Management Administrative Support General office duties include, but are not limited to:o Answers phones, giving information to callers or redirecting calls as appropriateo Schedules meetings,o Time Entryo Makes travel arrangement so Plans events,o Completes management expense reportso Responds to inquiries in writing and/or verbally.

Other duties may include:o Assists on special projects and other duties as assigned by the management team.o Pulls monthly reports from reporting site and creates spreadsheets for stack rankings and tracking of key performance indicator so Processes annual funeral home and cemetery license renewalso Codes and scans of invoiceso Coordinates Sarbanes Oxley complianceo Schedules call-in appointments for Sales Staff Administrative Support Reviews and processes all required documentation and performs day to day administrative duties for funeral services/ burials and/or cremations in accordance with policies and procedures

Files and maintains customer information for both new business and previous customers

Maintains office and facility supplies as well as fax machines, copiers and network printers.

Prepares Daily Schedules (Services, Who’s Up, etc.)Assists Human Resources (HR) with investigations, note taking and other documents

Administers HR processes including new hire paperwork, background checks and bonus processing

Schedules new associates for new hire orientation

Maintains Market Leader files as necessary

Enters contract details into HMIS and maintain other related documents.

Orders and checks memorial to ensure accuracy.

Works with pre-need arrangements and completes administrative paperwork.

Assists in preparing and generating required reports

Processes accounts payable and other accounting support transactions

Maintains processes to ensure compliance with policies and procedures including SOX administration and audit

Trains others on policies, procedures and new company initiatives

Performs other duties as assigned

Customer Service Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members.

May serve as Receptionist to greet and receive client families and / or other persons entering the office for information and assistance.

Maintains a friendly attitude offering assistance and guidance to all persons entering the location

Postal Code: 43213

Category (Portal Searching):
Administration and Clerical

Job Location:

US-OH - Columbus
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