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Patient Care Concierge & Scheduling Specialist
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-31
Listing for:
Talkiatry Management Services
Full Time
position Listed on 2026-08-31
Job specializations:
-
Administrative/Clerical
Healthcare Administration
Job Description & How to Apply Below
Talkiatry is seeking a Service Agent to ensure seamless patient and provider experiences by handling inquiries, scheduling, and administrative tasks. You will triage tickets, coordinate with clinicians, and keep provider schedules optimized while supporting patients through intake and referrals.
The role involves phone, email, and chat support, plus collaboration via Service Now, eClinical
Works, and Teams. A fast-paced, team-based environment with a commitment to accessibility in mental health
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