Hybrid Executive Assistant - Mon - Fri

Position Overview

Williams Lea is hiring an Executive Assistant for our Columbus office. The role requires Monday to Friday, 8:30am to 5:30pm. Compensation ranges from $29.92 to $31.50 per hour.

• Health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401(k) Retirement Savings Plan with Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short‑term & Long‑term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Access to on‑site Gym and Café
• Company‑Provided Parking
• Additional Employee Perks and Discounts

• Perform administrative support, including answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other.
• Create reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge).
• Oversee confidential company information including corporate credit card information, P‑cards, employee and client distribution lists, prospective and current employee information.
• Coordinate complex calendar and meetings, including making decisions on behalf of supported professional.
• Book complex travel, accurately planning multi‑leg international trips.
• Communicate and/or respond in an effective, professional manner on behalf of the supported professional.
• Use appropriate logs and/or tracking software for all administrative support work.
• Ensure job tickets are properly filled out before beginning work.
• Assess job requests and ensure appropriate completion of tasks throughout the lifecycle.
• Communicate with team members, lead, supervisor or client supervisor on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Assist in developing training plans and process maps for the administrative operation.
• Deliver training plans to a team of Admins.
• Serve as a subject‑matter expert and resource for junior employees.
• Interact with clients in person, over the phone, via video or electronically in a professional and knowledgeable manner.
• Prioritize workflow and efficiently multi‑task.
• Perform quality assurance on own work and work of others.
• Answer telephone, emails, and place service calls when needed.
• Use equipment and supplies in a cost‑efficient manner.
• Help foster a proactive environment of continuous service enhancement and relationship building with the client.
• Adhere to Williams Lea policies in addition to client site policies.

• Associate degree or advanced degree preferred (experience may be considered in lieu of education).
• 5+ years’ experience supporting an executive level in a professional organization, preferably in the legal or banking industry; or 3+ years in a Williams Lea client operation.
• Excellent calendar management experience and skills, including coordination of complex executive meetings.
• Advanced in the use of MS Office (Word, Excel, PowerPoint); strong keyboarding and typing skills; able to troubleshoot applicable software.
• Familiar with other software programs for administrative support.
• Previous experience scheduling travel arrangements strongly preferred.
• Previous experience providing administrative support at the executive level preferred.
• Ability to interact well with all levels of management.
• Trusted with highly sensitive and confidential information; handles with professionalism and discretion.
• Strong attention to detail; can work on multiple projects simultaneously with minimal errors.
• Excellent organizational skills and ability to meet deadlines in a timely manner.
• Ability to exercise good judgment to make decisions that conform to business needs and policy.
• Good…