Assistant Service Manager - Columbus, OH

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast‑paced work environment with competitive base pay. Our comprehensive benefit package includes medical plans, a 401(k), certification reimbursement, and paid vacations. At Goodyear we invest in your future by providing excellent training for technicians, sales teams, and management positions. We offer fast‑track career advancement opportunities for hard‑working, team‑player employees who deliver results.

If you want more than a job, begin your career with the tire and auto service innovation leader.

As an Assistant Service Manager, you will gain hands‑on experience in one of Goodyear’s Auto Service centers by making meaningful connections with guests while delivering outstanding service. You will also become familiar with managing the service department effectively by scheduling associates, arranging service appointments, and organizing workflow to deliver quality work on time to guests. We encourage you to invest in your success as we invest in yours.

• Drive and reach sales goals through guest interactions, including tire and service sales.
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests.
• Effectively manage the service department as needed.
• Contribute to the training and development of service department associates.
• Articulate all warranties, promotions, and advertisements.
• Utilize tools provided to make recommendations to guests based on manufacturer guidelines.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting of consumer tires and wheels, standing, bending, and squatting.

• Minimum 1 year of previous automotive service department experience.
• Valid driver's license.
• At least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

• Previous management experience.
• Previous automotive service sales experience.

• Strong work ethic; independently motivated to produce results with limited influence from others.
• Hard worker who diligently completes tasks and demonstrates responsibility, dependability, conscientiousness, communication, and teamwork.
• Ability to review, analyze, and interpret information, identify problems, and make decisions.
• Ability to read, understand, and follow procedures and guidelines.
• Depending on location, stores may be open 7 days a week, including weekends and some holidays.
• Ability to follow established safety policies and procedures.

• Within 5 minutes of applying, you’ll receive an email and text with a link to complete a prescreen questionnaire on any device.
• If you pass, you’ll receive an invitation to schedule a phone or in‑person interview.
• Your Goodyear application dashboard shows status updates and recruiter contact details for assistance.

Goodyear is an Equal Employment Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, disability, veteran status, genetic information, or citizenship.