E-commerce Store Manager

We are seeking a proactive and skilled E-commerce Store Manager to oversee the daily operations and strategic growth of our diverse online retail channels. This is a hybrid role requiring a commitment of 2-3 days per week in-office, with the remainder remote.

The ideal candidate will be a hands-on leader, blending deep e-commerce platform knowledge with a strategic mindset for marketing and inventory management. You will be instrumental in managing, optimizing, and growing sales across key marketplaces and direct-to-consumer platforms, ensuring a seamless and high-quality customer experience.

Website Oversight:
Directly manage and maintain our key e-commerce platforms, including Shopify. This involves knowing how to move products, update collections, and implement design changes without relying on external developers for minor adjustments.

Marketplace Operations:
Oversee listings, inventory synchronization, and performance across major third-party channels such as Amazon, Nordstrom, and specialized luxury platforms like Jomashop.

Brand Management:
Ensure brand consistency and optimal presentation for premium brands like Malul, IMH, and Marley across all online storefronts.

Digital Marketing:
Possess working knowledge of Search Engine Optimization (SEO) best practices and the execution/monitoring of online advertising campaigns (e.g., Google Ads, Amazon Ads).

Sales Strategy:
Develop and execute strategies to drive traffic, improve conversion rates, and increase overall sales volume across all managed stores.

Data Analysis:
Monitor key performance indicators (KPIs), analyze sales data, and provide actionable insights for continuous improvement.

Inventory Coordination:
Work closely with internal teams to ensure accurate stock levels, timely fulfillment, and efficient handling of returns/exchanges.

Process Improvement:
Identify and implement efficiencies in e-commerce operations, from listing creation to order fulfillment.

AI Integration (Future Growth):
Explore and utilize basic Artificial Intelligence (AI) tools to enhance content generation, customer service features, or operational efficiency.

Proven experience in managing multiple e-commerce stores or complex online retail operations.

Strong practical knowledge of the Shopify platform is essential.

Familiarity with major marketplace operations (e.g., Amazon Seller Central).

A fundamental understanding of digital marketing principles (SEO, paid ads).

Excellent organizational, project management, and communication skills.

Ability to work independently, troubleshoot technical issues, and drive projects to