Broker Operations Coordinator

Overview of the Role

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…
The Aflac Way
.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

• If you live within 50 miles of the Aflac offices located in the Northwest Distribution Area, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
• If you live more than 50 miles from the Aflac offices located in the Northwest Distribution Area, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

• Excellent presentation, oral, written, and interpersonal communication skills to effectively interact and negotiate with internal/external customers and senior management.
• Ability to establish professional relationships with elite business partners.
• Strong project-planning, meeting and management skills, to include cost benefit analysis.
• Proven experience in a sales support role, with the ability to work well under pressure in a fast-paced environment.
• Proficient with internal/external systems, including Work, Excel and PowerPoint.

• Bachelor's Degree in Business, Management, Marketing or a related field.
• 2 - 4 years of professional job-related work experience.
• Thorough knowledge of all aspects of the business, with the ability to conduct high level discussions with internal partners to streamline sales processes.

Or an equivalent combination of education and experience

Less than or equal to 10%

• Prepares sales reports, handles client inquiries and various sales activities including but not limited to analyzing request for proposal (RFP), producer notification forms (PNFs), coordinating various programs, contests, and special projects/initiatives, may research licensing/contracting questions and processes and provide guidance on legal agreements; assist with facilitating enrollment and case development activities, ordering and delivering brochures and marketing materials as required.
• Leads, plans, implements, and participates on projects and services necessary to support and improve existing processes and services;
  Leads the daily workflow of administrative office and operations functions.
• Works with local market offices and internal stakeholders (i.e. account executives, underwriting) to establish a clear line of sight on existing and new sales activity and case opportunities.
• Complies and keys information on account activity and pipeline data into the sales CRM system and ensures that information is current and accurate; gathers, organizes, and formats data or updates reports for management; completes documents and responses to inquiries, following standard procedures; identifies and suggests solutions to administrative problems; coordinates support from other departments and/or divisions to resolve problems or complete assignments.
• Monitors sales patterns and other pertinent performance data; develops and maintains metrics by analyzing sales and performance statistics; provides sales research reports and…