Resource Coordinator

## Resource Coordinator應徵remote type:
週一至週四,與同事在辦公室工作。週五則可自行選擇工作地點,靈活配合工作需求。locations:
哥倫布,俄亥俄time type:
全職posted on:
今天刊登job requisition :
JR-5521成為我們使命的一份子!作為全球領先的企業,致力於為建築、住宅及交通運輸創造舒適、永續且高效的氣候解決方案,我們有責任將地球放在首位。對於 Trane Technologies 及旗下業務,包括 Trane 和 Thermo King,永續發展不僅是我們的經營方式,更是我們的核心事業。你是否敢於直面世界的挑戰,並看見具有影響力的可能性?你是否希望為創造更美好的未來貢獻一己之力?如果你的答案是肯定的,我們誠摯邀請你加入我們,一同勇敢挑戰永續世界的無限可能。了解我們為你量身打造的福利,助你在工作與生活中蓬勃發展。我們勇往直前。工作地點:週一至週四,與同事在辦公室工作。週五則可自行選擇工作地點,靈活配合工作需求。
** What's in it for you:
** Trane in Columbus, OH is hiring for a Service Coordinator II to join our team. In this role, you will be responsible for planning, coordinating, controlling, and directing activities of operational resources. Ultimately, this individual will coordinate the execution of service agreements and repair work. This includes procuring the appropriate labor and materials for work completion within financial standards. Customer interaction, communicating with the Field Technicians, and coordinating job priorities with Service Managers will be an everyday occurrence.

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* What you will do:

*** Coordinates service resources, dispatches and assigns team members to project.
* Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
* Interacts and communicates with all Service Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians
* Coordinates operations interaction with the Parts Department and Acquisition, as necessary.
* Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
* Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports.
** What you will bring:
*** Certificate/degree from college or technical school with one (1) year related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED.
* Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
* Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
* Must be organized with the ability to multi-task and prioritize daily interruptions.
* Strong attention to detail and enjoy working in fast paced environment.
* Knowledge of Word, Excel, Outlook, and Windows.
* Flexibility to work overtime/weekends, as required.
* Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred. 年度基本薪資範圍或時薪基本薪資範圍:$43,541.66 - $61,179.99薪酬類型Exception Hourly符合獎勵資格No符合銷售佣金資格No免責聲明:我們致力於為此職位提供具競爭力的薪酬,並根據多項因素量身訂做。實際薪酬將取決於資歷、績效、地理位置、學歷、經驗、出差需求及工會身份等要素。我們的薪酬範圍通常以該國的全國平均水平為基準。此外,福利內容可能會因地區、業務屬性、工會參與及員工身份而有所不同。**在工作和家庭中茁壯成長:*** 福利從第一天起就生效,適用於您和您的家人,包括健康保險和全面健康計劃,並提供豐…