Senior Business Relationship Manager

About Flight Safety International

Flight Safety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. Flight Safety operates the world’s largest fleet of advanced full‑flight simulators and award‑winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.

The Sr. Business Relationship Manager role aligns strategic goals and objectives with decisions regarding products and services; capabilities; and key business and IT initiatives in collaboration with specific business leaders. Develop specific deliverables, views and viewpoints and draw from disciplines such as strategy development, business analysis and process management. The primary focus is the business operations / process and business analysis frameworks and related networks that support the goals of the business unit as well as ensuring priority and business value is understood.

• Serve as the account owner for business leaders and coach them on how to articulate their function’s needs and requirements that will advance business performance
• Partner with business leadership and other BRMs to plan new joint initiatives, evaluate proposals, and determine how they fit into business capability roadmaps and priorities
• Assist the Director, Business Relationship Manager and the Manager, IT Business Relationship Manager with team process, artifacts and coaching BRM’s as required
• Think strategically by identifying business function opportunities and the best‑suited position for the function’s adoption within the business partner organization
• Oversee the business objectives of key initiatives, working as a liaison to business leaders, ensuring successful change management and adoption of new solutions
• Champion awareness and influence perception of IT with the business to facilitate better partnership and value harvesting
• Drive and facilitate the right discussions with business leaders to identify business capabilities in relation to current and future business objectives
• Partner with stakeholders and enterprise architecture to develop and maintain multi‑year technology roadmaps
• May lead a Business Analyst who would be experts in specific business areas
• Works closely with project managers to ensure initiatives are meeting the vision of the business leader
• Work with business leaders to determine priority of enhancements to current technologies that are not considered projects and ensure the appropriate IT Team understands and delivers in the correct priority
• Lead and manage a project team
• Develop and execute a resource plan, staff the project team, track progress of tasks, manage the budget, scope and schedule
• Responsible for estimated, measuring, forecasting, status reporting, managing tasks, supporting transition and project closure
• Will participate in vendor selection process where applicable
• Collaborate with project stakeholder to manage scope, requirements and organizational change management required to adopt processes and technology delivered by the project
• Provide guidance and coaching to the project team
• Work with project leaders, architects and other key resources to provide solutions and resolve issues, escalating as appropriate
• Ensures deliverables and acceptance criteria are in line with long‑term vision of the organization and meet the objectives of the projects

• Bachelor's degree from an accredited institution or equivalent industry experience

• 5+ years of professional experience in business relationship management or comparable role

• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
• Ability to build strong partnerships and influence decision makers as well as process and…