Fair Lending Governance & Execution Leader

Step into a pivotal leadership role as a Executive Leader with our innovative team. In this influential position, you'll drive strategic process improvements and spearhead key initiatives, all while honing your creative and analytical skills in a supportive and collaborative environment. Join us to shape the future of our organization, make a lasting impact, and elevate your career to new heights.

As a Card/ Business Banking Fair Lending Governance and Execution Leader within JPMorgan

Chase, you will be a key player in shaping the operational and strategic direction of our business. Your role will involve leveraging your advanced knowledge in business analysis and data analytics to uncover patterns, identify root causes, and design solutions that support the implementation of business strategies. You will be expected to lead large teams, fostering a culture of innovation and strategic thinking, while ensuring the delivery of high-quality service.

Your decisions will have a significant impact on our operations, financial management, and client relationships. With your expertise in digital proficiency and automation, you will drive the development of new methods and techniques to resolve operational challenges, contributing to the longer-term plans for your area to fit within broader functional and organizational strategy.

• Lead the development and implementation of new administrative, technical, and professional policies and processes, utilizing advanced knowledge in business analysis and data analytics.
• Direct the collection, validation, and analysis of complex data sets from varied sources, systems, and tools to support operational or change initiatives.
• Oversee the design and development of solutions that support the implementation of business strategies, leveraging digital proficiency and automation technologies; partner with data/tech and control functions to resolve variances, drive root‑cause fixes, track metrics, and expedite material trends.
• Manage a team of experienced professionals, fostering a culture of innovation, strategic thinking, and high-quality service delivery.
• Influence strategic and operational decisions made by leadership through the provision of data-driven insights and recommendations.
• Oversee fair lending risk and controls across the full product lifecycle (design through closure); lead the Fair Lending Risk Assessment end‑to‑end (scope, methodology, fieldwork, reporting, approvals).
• Manage OFL monitoring and associated issue remediation, and lead/support exams, audits, and independent testing.
• Govern LOB issues/action plans with fair lending impact, ensuring escalation, root‑cause analysis, and sustainable corrective actions; while coordinating across 1st/2nd/3rd Lines of Defense and managing regulator and Internal Audit engagement.
• Own the Fair Lending Data Validation program, ensuring accurate/complete data, documentation, controls, and evidence for OFL and regulatory needs.
• Lead Business Banking exception resolution and controls execution for loans and deposits, with clear prioritization, routines, and quality standards to reduce customer and firm risk.
• Drive preventive/detective control design and enhancement and lead continuous improvement/change management across fair lending processes; while delivering metrics, dashboards, and executive reporting on program effectiveness and outcomes.

• Demonstrated expertise in leading business analysis initiatives in a large, complex organization, showcasing skills equivalent to 7+ years of experience.
• Proven track record with a focus on fostering innovation and strategic thinking, and high‑quality service delivery, with strong executive communication and influence skills; experience building exec‑level reporting and presenting to senior governance/boards.
• Demonstrated expertise in leveraging advanced data analytics to uncover patterns, identify root causes, and design business solutions.
• Proficiency in using digital platforms and automation technologies to improve processes and enhance customer experience.
• Extensive experience in influencing strategic and operational…