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Customer Contract Specialist

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Strategic Staffing Solutions
Contract position
Listed on 2026-06-28
Job specializations:
  • Business
    Business Administration
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below

Strategic Staffing Solutions is currently looking for a Customer Contract Specialist, a W2 contract opportunity!!

Customer Contract Specialist

Duration: 12 month

Role Type: W2 contract

Schedule: Onsite

Location: Columbus OH, 43215

NO C2C/No 1099 eligibility for this position.

Job Summary

The Customer Contract Specialist is responsible for reviewing and processing customer contracts. Participates in daily Contract Management operations and assists Contract Management team members when necessary.

Essential Job Functions & Tasks
  • Responsible to Customer Contract management for the integrity of provisioning system performance, and the delivery of world-class enrollment, account management and customer retention operations that meet and exceed all customer and company expectations
  • Responsible for supporting all contract life-cycles
  • Support daily operations associated with provisioning services and contract approval processes
  • Assume accountability for the timeliness and integrity of all mission-critical projects, processes, and outcomes
  • Other duties as assigned by management
  • Minimum Requirements

    Education Requirements:

    High School diploma or GED required. Bachelor's Degree (Business, Management preferred) or equivalent required.

    Work Experience:

    Minimum 1 year contract management, operations or relevant business experience preferred.

    Additional Requirements
    • Ability to learn energy/utility contracts and challenges currently faced in the procurement/administration functions.
    • Ability to understand function and inter-dependencies of all back-office systems and processes and ability to create and adapt processes to function within them to accomplish goals and drive improvement
    • Execution of complex initiatives requiring accuracy and attention to detail
    • Fluency across numerous business disciplines/functions. General budgeting and accounting procedures
    • Comprehensive Business Acumen
    • Conflict resolution techniques
    • Delegation
    • Process driven; emphasis on continuous improvement
    • Extremely organized
    • Demonstrated experience managing multiple markets
    • Strong leadership ability.
    • Evidence of successfully working in a team environment
    • Enhanced analytical thinking skills, concentration and strong attention to detail
    • Embodies company Values
    • Strong service and results orientation.
    • Organized with acute attention to details. Able to prioritize, multitask, and manage time effectively.
    • Excellent communication skills, written, spoken, listening with ability to explain and interpret issues clearly.
    • High-energy, drive, ambition, self-starter.
    • Good knowledge of Excel.
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