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Director, CXAI Transformation & Enablement

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: TELUS Digital
Full Time position
Listed on 2026-07-08
Job specializations:
  • Business
    Change Management
Salary/Wage Range or Industry Benchmark: 132000 - 165000 USD Yearly USD 132000.00 165000.00 YEAR
Job Description & How to Apply Below
Position: Director, CXAI Transformation & Change Enablement

TELUS Digital is seeking a Director of Programs & Change Enablement to lead transformative efforts in customer experience. This role is pivotal in executing the CXAI strategy, engaging stakeholders through compelling narratives and measurable outcomes.

Based in the U.S. with flexible remote options, the right candidate will have over 7 years of experience in transformation and a strong grip on performance metrics. The position also emphasizes advancing AI capabilities across the organization and fostering a data-driven culture.

Compensation ranges from $132K to $165K, reflecting the leadership demands of this role.

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