Project Coordinator - National Accounts

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Full-time Full-Time Columbus, OH, US

Project Coordinator – National Accounts

Who you'll work with
:

Join the powerhouse electrical distributor in the construction industry! At Loeb Electric, we're more than just a distributor—we are the driving force that keeps innovation illuminated and businesses powered. We pride ourselves on being dedicated to our values:

• People:
  Encouraging the success of our people.
• Trust:
  Building relationships among ourselves, customers, vendors & other partners.
• Commitment:
  Continuously striving to deliver high-quality, measurable results.
• Innovation:
  Providing ideas & solutions for our customers.

Project Coordinator – National Accounts

When a customer's lights go out or critical electrical equipment fails, they don't have time to wait — and neither do you. Join Loeb Electric as the person our national account customers count on to find the right part, fast, when something breaks in the field.

This isn't a role for someone who wants a predictable project plan. It's for someone who thrives on solving problems in real time — digging into spec sheets to find the right replacement for outdated technology, checking our own stock before anywhere else, and building the documentation that makes the next fire easier to put out. If you've got the tenacity to chase down a hard answer, the detail orientation to get it exactly right, and the customer instincts to keep people calm while you do it, we want to talk to you.

What you will be doing as a key player on our dynamic team:

• Coordinate day-to-day execution of customer projects, managing orders, timelines, and material logistics within established processes.
• Manage an active queue of customer requests, open orders, and project milestones, prioritizing work to meet deadlines and service expectations.
• Enter quotes and orders accurately in ERP, ensuring pricing, fees, and documentation align with customer agreements.
• Track project progress, material availability, shipping status, and delivery milestones, providing timely updates to internal teams and customers.
• Communicate proactively with customers, vendors, and internal stakeholders regarding order status, changes, and next steps.
• Coordinate with warehouse, logistics, purchasing, manufacturers, and sales teams to align material availability and delivery schedules.
• Review customer material requests and documentation for completeness and accuracy, clarifying details as needed before processing.
• Navigate ERP, project tracking tools, and client-specific portals to maintain accurate project data and records.
• Identify execution issues, discrepancies, or delays and elevate appropriately with context and recommend next steps.
• Support Senior Project Coordinators, Project Managers, and Team Leads by providing accurate execution updates and assistance as needed.
• Build product knowledge and system proficiency through training, experience, and ongoing learning.
• Contribute to a consistent customer experience through accurate execution, clear communication, and reliable follow-through.
• Maintain professional relationships that reflect the company’s mission, values, and commitment to customer success.

Experience
:

• 2–4 years of experience in project coordination, operations support, customer service, or a related execution-focused role.
• Experience managing active work queues, orders, or customer requests in a fast-paced, deadline-driven environment.
• Demonstrated experience coordinating across internal teams such as Sales, Purchasing, Logistics, Warehouse, or Operations.
• Experience working within structured processes, documenting work accurately, and escalating issues appropriately.
• Experience interacting directly with customers, vendors, or manufacturers to provide updates and resolve execution-related questions.
• Background in electrical distribution, lighting, construction, facilities, or trade-adjacent environments preferred.

Core Competencies
:

• Execution Coordination:
  Ability to manage day-to-day project execution activities,…