Senior Business Operations Analyst

Responsibilities

• Monitoring key business processes within ERIK business operations.
• Ensuring timely and accurate execution of project activities.
• Preparing reports and dashboards for leadership and internal stakeholders.
• Developing job aids, standard operating procedures, workflow documentation, and data visualization tools to support consistent business practices across the research enterprise, with a focus on continuous improvement, process standardization, and scalability aligned to operational excellence principles.
• Contributes to strategic planning efforts, supports process improvement initiatives, conducts data analysis and benchmarking, and leads or assists with special projects assigned.

• Bachelor’s degree or an equivalent combination of education and experience
• Minimum 4 years of relevant experience required
• Strong computer skills, Microsoft Office, including Visio
• Excellent analytical, communication, and organizational skills
• Demonstrated ability to work effectively with various stakeholders (e.g., faculty, finance, research administration).