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Strategic Customer Success Lead: Growth & Renewals
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-31
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-31
Job specializations:
-
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Hometown is seeking a Customer Success Manager in Columbus, OH to own a portfolio of customer accounts, develop trusted relationships with athletic directors and administrators, and lead onboarding and ongoing engagement throughout the lifecycle. You will drive product adoption, monitor health, and ensure renewals in collaboration with Sales, while maintaining Salesforce records.
With 1-2+ years in SaaS/EdTech or related fields, you will manage multiple priorities in a fast-paced environment and
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