Passenger Service Lead
Job in
Columbus, Franklin County, Ohio, 43215, USA
Listed on 2026-08-01
Listing for:
Airport Terminal Services
Full Time
position Listed on 2026-08-01
Job specializations:
-
Business
Event Management & Planning, Customer Success Management
Job Description & How to Apply Below
Oversee day-to-day passenger service operations in assigned area (gate or ticket counter);
Delegate passenger service duties to team members;
Serve as point person to address passenger concerns and communicate flight statuses;
Maintain gate security to ensure only properly ticketed passengers access the jetway;
Conduct on-the-job training and coaching for new team members
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