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403(b) Account Manager

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Pentegra Services, Inc.
Full Time position
Listed on 2026-08-02
Job specializations:
  • Business
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Maintaining client relationships and ensuring compliance, the full-time 403(b) Account Manager will provide superior customer service, perform compliance testing, and prepare necessary government forms while working remotely.

Key responsibilities:
  • Provides timely customer service and issue resolution to clients and advisors
  • Performs compliance testing and prepares government forms, including Form 5500
  • Maintains high client retention rates through effective communication and relationship management
Required qualifications:
  • College degree or 7+ years of retirement experience
  • Minimum of 3 years in an account manager or similar role in retirement administration
  • QKA designation required or willingness to attain
  • Experience with Relius, Salesforce, and FT Williams strongly desired
  • Mastery of administrator functions and skills
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