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AI-Driven Operations Specialist — Customer Experience
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-02
Listing for:
Healia Health
Full Time
position Listed on 2026-08-02
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Healia Health is seeking a Business Operations Specialist to build scalable processes and advocate for customer-focused operations in Columbus, OH. This in-person role collaborates with engineering and product leadership to streamline workflows and support rapid growth.
You will own the end-to-end customer claims process, resolve issues, and shape client journeys with tailored plans. You will also explore AI-driven automation to boost efficiency and scale outcomes for a growing user base.
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