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Senior Conversational AI Designer: Multichannel UX
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-03
Listing for:
Remote Jobs
Full Time
position Listed on 2026-08-03
Job specializations:
-
Business
AI Evaluation, AI Business & Operations
Job Description & How to Apply Below
CVS Health is seeking a Senior Conversational AI Designer to lead interaction, flow, and content design across AI-driven channels within the Scheduling and Execution product area. You will shape conversational interfaces for scheduling visits, IVR, chat, and SMS, guiding tone, guardrails, and continuity as we scale generative AI.
You will collaborate with product management and engineering to test, validate, and refine conversations, ensuring empathetic, clear, and effective member experiences
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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