Quality Assurance Coordinator

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Please note:

this is not a remote position. Must be onsite in Columbus, Ohio)

The Compliance & Quality Assurance Coordinator advances the mission of Central Ohio Youth For Christ (COYFC), Gracehaven, Wellspring Counseling, and affiliated ministries by ensuring organizational compliance with all applicable federal, state, accreditation, contractual, and ministry standards.

This position provides leadership in compliance, contract administration, quality assurance, policy implementation, and regulatory oversight while supporting operational excellence across all ministries. The Compliance & Quality Assurance Manager develops and maintains systems that ensure organizational integrity, accountability, scalability, and continuous improvement.

This position oversees compliance in the following areas:

• Contract Management and Execution
• Memorandums of Understanding (MOUs)
• Youth For Christ USA (YFC/USA)
• HIPAA (Health Insurance Portability and Accountability Act)
• CARF Accreditation
• QRTP (Qualified Residential Treatment Program)
• Medicaid
• Ohio Department of Behavioral Health (formerly OhioMHAS)
• Ohio Department of Job and Family Services (ODJFS)
• ECFA, Guide Star, and other nonprofit accountability standards

• Ensure all contracts and MOUs are reviewed for consistency with organizational policies, mission, goals, and operational capacity.
• Develop and maintain efficient systems for contract execution, renewal tracking, and organizational scalability.
• Maintain organized systems for the storage, security, and retrieval of compliance documents, contracts, and organizational records.
• Coordinate compliance efforts across all COYFC ministries to ensure adherence to federal, state, accreditation, grant, contractual, and ministry standards.
• Oversee HIPAA compliance, including records requests, subpoenas, Business Associate Agreements (BAAs), and annual organizational requirements.
• Partner with leadership and facilities personnel to ensure all organizational properties and operations remain compliant with applicable regulations.
• Promote a culture of accountability, integrity, excellence, and continuous quality improvement.
• Actively embrace and model the spiritual mission, values, and commitments of Central Ohio Youth For Christ.

• Coordinate organizational readiness for audits conducted by CARF, Medicaid, ODJFS, Ohio Department of Behavioral Health, Managed Care Organizations, and other regulatory agencies.
• Prepare documentation required for audits.
• Ensure all audit preparation is completed accurately, professionally, and on schedule.

• Coordinate the review and execution of contracts with counties, governmental agencies, referral sources, vendors, and community partners.
• Ensure contracts align with organizational policies, legal requirements, and ministry objectives.
• Maintain centralized tracking systems for:
  • Contracts
  • MOUs
  • Amendments
  • Organizational contacts
  • Renewal dates
  • Compliance deadlines
• Train departments on contract management procedures.
• Ensure contract renewals and obligations are completed in a timely manner.

Partner with organizational leadership, including Gracehaven, Wellspring Counseling, and COYFC management teams, to:

• Monitor compliance with federal, state, and local regulations.
• Ensure compliance with grant requirements and contractual obligations.
• Maintain compliance with:
  • HIPAA
  • CARF
  • Medicaid
  • QRTP
  • ODJFS
  • Ohio Department of Behavioral Health
  • YFC/USA
  • Ohio Counselor, Social Worker, and Marriage & Family Therapist Board
  • ECFA
  • Guide Star
• Oversee implementation and ongoing management of the Compliancy Group platform.
• Monitor required compliance testing, electronic signatures, training completion, and documentation.
• Generate compliance reports for leadership.
• Provide compliance education and training for staff.
• Facilitate Quarterly Quality Assurance and Continuous Quality Improvement (QA/QI) meetings.
• Recommend improvements to organizational policies and procedures.

• Develop and maintain secure systems for storing compliance records and organizational documentation.
• Ensure contracts, amendments, correspondence, and compliance…