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Enterprise CSM: ROI, Adoption & Equity
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-07
Listing for:
abnormal.ai
Full Time
position Listed on 2026-08-07
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Abnormal AI in the United States seeks a skilled Customer Success Manager to ensure value delivery for enterprise clients and act as a trusted advisor across teams. You will define success metrics, drive adoption, and coordinate with Product, ENG, and Support to maximize ROI.
Role emphasizes building executive relationships with CISOs/CIOs, renewals/expansion, and a data-driven approach to health scores and retention. Strong communication and technical background preferred.
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