Business Operations Coordinator

Business Operations Coordinator - Systems

$65,000–$75,000 per year

Monday-Friday

Direct Hire

• Coordinate multiple cross-functional business projects, tracking milestones, action items, owners, deadlines, and status updates
• Schedule project and leadership meetings, prepare agendas and materials, document meeting notes, and distribute action items
• Follow up with department leaders to maintain accountability and keep projects moving forward
• Support operational improvement initiatives, including process documentation, workflow updates, and implementation of new software and systems
• Assist with system testing, document feedback, and coordinate communications across departments
• Prepare reports, presentations, summaries, and internal communications for leadership
• Support leadership priorities, strategic initiatives, follow-ups, and company-wide projects
• Coordinate and continuously improve the employee onboarding process, including schedules, equipment, system access, orientation, checklists, communications, and follow-up
• Gather onboarding feedback and identify opportunities to improve the new hire experience
• Coordinate company culture and employee engagement initiatives, including appreciation events, recognition programs, holiday celebrations, volunteer opportunities, and internal communications
• Maintain project trackers, meeting documentation, shared files, and operational records
• Assist with vendor coordination and other operational requests as needed

• Bachelor’s degree preferred
• 3–7 years of experience in operations, project coordination, administration, HR coordination, business support, or a related role
• Experience working with an ERP system required
• Experience with CRM systems, preferably Salesforce
• Proficiency with Microsoft Office Suite, including Outlook, SharePoint, Word, Excel, PowerPoint, and Teams
• Familiarity with AI platforms such as ChatGPT, Claude, or Copilot
• Strong organizational, time management, and problem-solving skills
• Excellent written and verbal communication skills with a high level of attention to detail and accuracy
• Ability to manage multiple priorities and work effectively in a fast-paced environment
• Self-starter who can work with minimal supervision and comfortably support leaders across departments
• Professional, confidential, and dependable demeanor
• Experience with process documentation, meeting facilitation, event planning, employee onboarding, and internal communications

Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application