Account Examiner 2 - (PN: 20067467

Account Examiner 2

Organization:
Workers' Compensation Agency Contact Name and Information:
Sierra Dent, sierra.d.1o.gov

Work Location:

William Green Building 30 West Spring Street Columbus

Primary

Location:

United States of America-OHIO-Franklin County-Columbus Compensation: $23.65

Schedule:

Full-time

Work Hours:

8:00 - 5:00 Classified Indicator:
Classified Union: OCSEA

Primary Job Skill:
Accounting and Finance Technical

Skills:

Customer Service Professional

Skills:

Attention to Detail, Customer Focus, Responsiveness

Agency Overview:
With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.

Our Culture: BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills. Our Vision:
To transform BWC into an agile organization driven by customer success. Our Mission:
To deliver consistently excellent experiences for each BWC customer every day. Our Core Values:
One Agency, Personal Connection, Innovative Leadership, Relentless Excellence. What our employees have to say: BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include: BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work. I have worked at several state agencies and BWC is the best place to work.

Best place to work in the state and with a sense of family and support. I love the work culture, helpfulness, and acceptance I've been embraced with at BWC. I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.

BWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What You'll Be Doing:
Provides assistance to walk-in customers at the service counter Responds to written & telephone inquiries from public & private employers regarding coverage issues. Monitors, reviews, & establishes coverage on business accounts for private & public employers. Determines if employer is amenable to O.R.C. Section 4123.01 prior to effective date of coverages. Examines & processes annual employer payroll reports & processes true-up reporting or amended true-up reporting.

Identifies & refers audits to the appropriate Auditing Supervisor Answers inquiries (verbally &/or written) from government officials, Bureau personnel, & other customers regarding classifications, entities, rates, dissolution of corporate entities, elective coverage, payroll processing &/or financial adjustments. Attends training &/or meetings as needed.

Why Work for the State of Ohio At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development…