Operations and Finance Manager

Full job description Overview

The mission of Mental Health America of Ohio (MHAOhio) is to transform how people think about mental illness, make it easier to get help, and give people the support they need to get better and stay better. Our guiding principles include responsibility, respect, inclusivity, expertise, trust, communication, emotional health, and equity.

Work hours are generally 8:30 am – 5:00 pm Monday through Friday, flexible based on work demands and in consultation with supervisor, full-time exempt position. Additional activity outside of business hours as needed. This position offers a hybrid work model combining remote and in-office responsibilities. This position reports directly to the Senior Finance Director and receives direction from the Senior Director of Workplace Health and Executive Director for assigned areas of responsibility.

• Manage grant financial administration, including grant budgets, financial reporting, compliance monitoring, documentation, and recordkeeping
• Monitor grant expenditures and labor allocations to ensure compliance with funder requirements and approved budgets
• Prepare financial documentation and supporting schedules for grant reports, audits, budget modifications, and funding applications
• Support monthly financial operations, including reconciliations, financial reporting, maintenance of financial records, and annual audit preparation
• Coordinate and assist with the development of the agency’s annual operating budget, grant budgets, financial forecasting, and continuous improvement of financial processes and internal controls
• Manage the agency’s timekeeping processes and systems, ensuring accurate employee setup, timely submission and approval of timesheets, and coordination with finance for payroll and labor allocation
• Coordinate organizational reporting and compliance activities, including Ohio Department of Behavioral Health certification requirements
• Coordinate data collection, outcome measurement, surveys, and reporting to support funder requirements and organizational improvement
• Manage records and document retention to ensure information is organized, accessible, appropriately maintained, and available to support agency operations, audits, or other needs

• Manage the agency’s Strategic Plan tracking and implementation documentation
• Coordinate development and maintenance of agency policies, procedures, and operational resources
• Administer organization-wide systems supporting onboarding, offboarding, equipment tracking, and other operational processes
• Provide operational support for initiatives or projects assigned by senior leadership
• Assist with the Staff Connection Committee operations and support other assigned employee engagement initiatives
• Facilitate the agency’s quality improvement process by partnering with departments to review and strengthen outcome tracking, reporting, and performance

• Coordinate administrative support for the Board of Trustees in partnership with the Executive Director
• Manage board governance records, document libraries, committee materials, and other documentation
• Coordinate trustee onboarding, orientation materials, and board resources
• Prepare, organize, and distribute board and committee meeting materials
• Maintain board calendars, committee assignments, board terms, and governance records
• Coordinate administrative activities supporting board and committee operations

• Serve as the primary liaison with the agency’s managed IT provider and technology vendors
• Manage administration of organizational technology platforms, including Microsoft 365, Zoom, and other business systems
• Coordinate technology onboarding, user access, equipment inventory, and technology lifecycle planning
• Manage relationships with technology and other assigned vendors
• Coordinate implementation and staff training for approved technology solutions

• Participate in agency events, meetings, trainings, and activities
• Other duties, within reason and scope of the position’s primary…