Member​/Business Development Specialist

Member Development Specialist

EFCU is looking for a relationship-driven, community-focused professional to join our team as a Member Development Specialist for our Columbus Corporate Office. Pay Range starting at $24.50 / hour. (may vary with experience)

In this role, you'll serve as a key ambassador in the communities we serve—building connections, creating opportunities, and helping more people benefit from the value of credit union membership.

This is a full-time, hybrid position based in the Columbus, Ohio area. You'll spend most of your time out in the community (about 80%), with the remaining time working from our office. Because this role is highly relationship-driven, local travel is required within our field of membership, along with occasional evenings or weekends to support community events and programs.

If you love connecting with people, building partnerships, and making a meaningful impact, this is a great opportunity to grow your career while supporting financial wellness in our community.

Responsibilities:

In this role, you'll focus on building relationships, creating meaningful connections, and driving membership growth. Some of your key responsibilities will include:

Community & Member Development

• Build relationships with schools, organizations, and individuals within our field of membership
• Generate new membership opportunities through networking, referrals, presentations, and outreach
• Conduct external meetings and connect with prospective members and partners
• Identify opportunities to deepen member engagement and increase product usage

School & Community Engagement

• Represent Education First Credit Union at school events, benefit fairs, and community programs
• Coordinate and deliver financial wellness presentations
• Support partnerships like Adopt-A-School and other community initiatives
• Maintain a regular schedule of visits with organizations aligned to our mission

Relationship Building

• Develop strong partnerships with school leaders, HR teams, and community influencers
• Recruit and support a network of "Education First Champions" within partner organizations
• Collaborate internally to enhance the overall member experience and retention
• Help resolve member concerns by partnering with internal teams

Growth & Strategy

• Contribute to membership growth and engagement goals
• Track outreach efforts, partnerships, and results to measure success
• Analyze trends and help recommend strategies for future growth
• Partner with Marketing to support campaigns and initiatives