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Ecommerce CSM & Onboarding Specialist
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-09-04
Listing for:
Triplewhale
Full Time
position Listed on 2026-09-04
Job specializations:
-
Business
Ecommerce
Job Description & How to Apply Below
Triple Whale is seeking a hands-on Customer Success Manager on the Growth team to guide a high-volume book of ecommerce brands through the full onboarding lifecycle. You’ll own technical configuration, kickoff calls, and ongoing success in a largely automated environment.
You’ll collaborate with Sales and Support to keep velocity high and drive retention and expansion. Ideal candidates bring SaaS or ecommerce experience, superb communication, and a knack for translating complex tech into
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