Senior Associate - Governance & Communications

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The Enterprise Delivery Office (EDO) owns intake, execution, and governance of enterprise initiatives for the Bread Financial. The Governance & Standards team exists to protect and accelerate enterprise delivery by establishing strong standards, providing reliable insights, and ensuring continuous audit readiness across the EDO. This role will play a critical role in establishing routines and processes across the EDO by supporting the organization's initiative governance practices, reporting, process documentation and communications.

• Accountable for audits and overall governance of initiatives to ensure seamless execution. Ensure cadence plan for regular reviews and engagement from leaders to ensure successful reporting, risk, and mitigation call outs. This includes validating Complexity Scorecards to adhere to Operating model standards.
  
  - (40%)
• Assist with developing business dashboards for senior leadership deliverables. Prepare internal/external presentations on book of work performance, process and performance opportunities, and key wins.
  
  - (25%)
• Serve as an active and valued partner to value stream teams, stakeholders, and the EDO organization by championing process and supporting the Operating model. Process expertise and continuous training for the organization will be required to ensure consistency in the inputs and outputs of the initiative lifecycle.
  
  - (15%)
• Work collaboratively on continuous improvement of processes to support department key performance indicators (KPIs) and Objectives and Key Results (OKR’s) goal impacts.
  
  - (10%)
• Support culture and engagement through execution of various activities including but not limited to ACT survey feedback action plans and results, culture committee and associate events management.
  
  - (10%)

• High School Diploma or GED
• 2-3 years experience in a relevant business environment
• 2-3 years experience with Project Management, process improvement and quality assurance processes

• Bachelor’s Degree in Business, Marketing, or related field of study
• 3+ years Project Management experience
• Experience in retail financial services or information technology files with a waterfall and agile methodology background
• PMP Certification
• Familiarity with business law/ business governance
• Experience with Lean Six Sigma
• Experience with FDIC or compliance audits

• Process Governance
• Business Management
• Process Efficiencies
• Process Improvements
• Microsoft Office
• Project Management

Senior Manager and above

0

Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.

Ability to travel up to 5% annually

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.

• Communicate/Hearing
• Communicate/Talking
• Stationary Position/Seated
• Typing/Writing
• Maintain focus in high pressure or fast-paced work environment

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential…