E commerce Parts Operational Manager - EMEA & APAC

Why Work at Rehlko

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.

Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.

At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

What We Offer

At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:

• Competitive compensation and benefits
• Work-life flexibility
• Recognition and rewards
• Development and career opportunities
• A safe and inclusive workplace

Why You Will Love this Job

The E‑Commerce Parts Operational Manager is responsible for the end‑to‑end operational performance of the Parts digital commerce channel, leveraging Salesforce B2B Commerce Cloud. The role ensures seamless execution of pricing, content, ordering, and customer/distributor support, acting as the operational bridge between regions, distributors, and the Global AMPS Digital Commerce teams.

The position plays a critical role in driving adoption, execution excellence, and continuous improvement of the digital commerce platform across regions.

Scope & Coverage

• Global role with primary responsibility for EMEA&APAC
• Focused on AMPS digital commerce business
• Works closely with Global AMPS, Digital CX, IT, Product, Pricing, Parts Logistics, and Regional Channel teams

Key Responsibilities

• Digital Commerce Platform Operations :
  Ensure the smooth operation of the Salesforce B2B Commerce Cloud platform and provide support to distributors and internal stakeholders.
• Pricing & Commercial Execution :
  Manage pricing, discounts, and commercial rules while ensuring accuracy and compliance across the platform.
• Content & Catalog Management :
  Maintain accurate product, catalog, and digital content data to deliver an optimal customer experience.
• Regional & Channel Support :
  Support distributor and customer adoption of the platform and drive continuous improvements based on user feedback.
• Special Quotes & Non‑Standard Projects Leadership :
  Lead the team managing special quotes and non-standard commercial projects, ensuring efficient execution and governance.
• Performance Monitoring & Insights :
  Track key performance indicators, develop dashboards, and provide actionable insights to support business…