Senior CSM Lead: Premier Accounts & AI Adoption
Listed on 2026-10-07
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Business
Customer Success Management
Relativity is seeking a Lead Customer Success Manager to drive Premier Tier outcomes, coach the CSM team, and elevate AI adoption within the legal-tech space. This role owns high-value accounts, coordinates cross-functional teams, and shapes customer success program quality across strategic engagements with executive visibility.
Requires 7–10 years in customer success or strategic account roles and strong AI governance experience.
Consider building your career as a Senior CSM Lead:
Premier Accounts & AI Adoption at Relativity.
All applications are reviewed carefully by our team.
The position is based in Columbus, OH, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 100..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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