Family Service Worker

The Family Service Worker (FSW) will recruit and enroll children in the Head Start program and ensure that Head Start program services and community resources are available to enrolled children and their families. Utilize the principles of the case management process, conducts assessments, plans, monitors and mobilizes resources to meet family needs while maintaining full enrollment.

(In addition to the following, other duties may be assigned)

• Recruit and enroll children and families for Head Start services in accordance with State/Federal/Local regulations.
• Inform families of Head Start services and promote parent engagement in all facets of the program.
• Maintain and monitor children’s attendance daily and initiates interventions for children with an ADA of 85% or less.
• Complete the family assessment (RISE). Establishes and monitors goals for all families enrolled in the program.
• Collaborate and maintain open channels of communication with parent/guardians, agency staff, and the community to provide seamless services.
• Perform required data entry functions in the Management Information System (MIS) accurately and in a timely manner to facilitate program services the include case notes, goal status, follow-up for referrals, etc.
• Protect the confidentiality of all information.
• Refer to community agencies to ensure that families have accessibility to services.
• Assist parents with transitional activities into Head Start and from Head Start to other educational settings.
• Participate in social service training, staff meetings, center parent meetings, and other meetings as required to deliver and coordinate agency services as necessary for children and families.
• Collaborate with the Center Coordinator to organize and conduct Child and Family Review (CFR) in order to coordinate individualized services for each child and family.
• Collaborate with the Center Coordinator to promote and report in‑kind hours to designated agency staff.
• Provide opportunities and ensures compliance with parent involvement requirements
• Collaborate with the Center Coordinator to plan, organize and attend parent meetings.
• Work with families to ensure that medicals, dental exams, and treatments are complete through linkage to medical and dental providers and participation at mass screenings.
• Conduct at least one home visit with all assigned families per program year.
• Confer with physicians, caseworkers, and other community partners to establish and monitor interventions on behalf of the child and family.
• Report all suspected child abuse/neglect cases to Franklin County Children Services according to agency procedures and the Ohio Revised Code Section .
• Responsible for implementing culturally responsive environments for families.

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational and critical thinking skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to calculate figures and amounts and prepare reports using figures.
• Demonstrated knowledge of community resources, social service agencies, and landlords.
• Experience with computers and knowledge of Microsoft Office.
• Knowledge of principles and practices of social work, principles and techniques of interviewing and assessment, and knowledge of diverse ethnic groups, community resources, agencies, and organizations.
• The ability to work collaboratively with other personnel and/or service providers or professionals.

• Two years related social service experience

• Bachelor’s Degree in social work or related degree

• Regular local and occasional out of town travel is required. While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear.
• The employee must be able to lift and/or move up to 35 pounds. Some travel is required.