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Business Travel Consultant

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Vista Global
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Vista’s team of over 4,400 aviation and technology experts works across 6 operation hubs, 7 maintenance sites and 36 offices worldwide, getting better and bigger for 20 years . The Vista Jet Travel teams make business travel arrangements for all crew and employees.

Responsibilities

Your responsibilities will include, but not limited to:

  • Accurately securing reservations for Vista crews including, but not limited to, air, hotel, and ground transportation in accordance with company supplier contract requirements and internal policies.
  • Booking travel for sales and executive teams as required.
  • Booking travel for crew training as directed by Training Department.
  • Managing travel for pursers as required.
  • Securing and manage block-inventory of hotel rooms.
  • Maintaining calendar of events in frequently visited Vista cities to proactively secure crew accommodations in advance of potential sold-out situations.
  • Coordinating with the Scheduling team during severe weather.
  • Assisting Scheduling and Training departments on crew transition and non-transition days.
  • Interfacing with Vista’s Finance department on hotel/air/ground transport contracts.
  • Assist booking company events and meetings.
  • Respond efficiently and accurately to customer calls, emails, and inter-office chats and provide accurate, satisfactory answers to their queries and concerns.
  • Collaborate with other consultants to improve customer service.
  • Taking part in training, quizzes, projects, and other learning opportunities to expand knowledge of company policy and position.
Required Skills And Experience
  • Travel Agency or Aviation experience preferred.
  • Experience using SABRE or any other GDS such as:
    Amadeus, Apollo, Smart point, or World span preferred.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Strong analytical ability.
  • Ability to work independently and under pressure.
  • Strong organizational skills.
  • Detail oriented while upholding a high level of accuracy.
  • Self-starter who thrives in a dynamic, fast-paced environment.
  • Excellent verbal and written communication.
  • Ability to multi-task and work in a team.
  • Proficient with PC and Microsoft Office (including Word and Excel).
  • Strong computer skills.
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