Passenger Service Agent
Job in
Columbus, Franklin County, Ohio, 43215, USA
Listed on 2026-02-24
Listing for:
Airport Terminal Services
Full Time
position Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Provide exceptional customer service at the ticket counter and gate.;
Handle ticketing, reservations, fare computation, refunds, baggage checks, and excess baggage charges.;
Manage lost baggage and tracing, process claims for damaged or lost baggage.;
Answer inquiries about flight schedules and fares, providing general travel information.;
Coordinate with gate, ground handling, flight crew, and airport vendors for flight movements and boarding.
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