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Front Desk Agent
Job in
Columbus, Franklin County, Ohio, 43215, USA
Listed on 2026-02-25
Listing for:
Crescent Hotels & Resorts
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Provide outstanding customer service interactions from check-in to check-out.;
Act as liaison between front desk and other departments and as manager on duty.;
Engage team with service recovery using Hilton's methods to make it right.;
Address guest concerns and conflicts and ensure guest experience.;
Demonstrate strong organizational and time management for flexible shifts (days, evenings, weekends).
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