Customer Success Coordinator

This range is provided by Dawson. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$25.00/hr - $27.00/hr

Annual Bonus

Direct message the job poster from Dawson

• Providing outstanding customer support, handling inquiries, addressing customer concerns, and ensuring customer satisfaction.
• Processing orders, invoice adjustments, coordinating deliveries, assisting customers with product information, and ensuring a seamless customer experience.
• Working closely with our team to deliver top‑notch service in a fast‑paced environment.

• Experience in Customer Service, Customer Support, and delivering excellent Customer Satisfaction.
• Bachelor’s Degree preferred.
• Strong interpersonal skills to enhance Customer Experience and foster positive customer relationships.
• Effective communication skills, both written and verbal.
• Ability to work in a fast‑paced, on‑site environment with a collaborative team.
• Customer‑focused approach to handling inquiries and concerns.
• Proficiency with order processing systems and basic computer applications.
• Ability to work cross‑functionally with other departments.
• Previous experience in bookkeeping, warehouse operations, or related fields is a plus.
• Critical thinking mindset.
• Curious with an inherent ability to problem‑solve.
• Ability to remain calm during high‑stress situations and interactions.
• Strong technical aptitude.
• Comfortable in an open office environment.
• Understanding of basic accounting fundamentals and inventory allocation and concepts.

Associate

Full‑time

Customer Service

Manufacturing

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