Inbound Call Center assistant

# Inbound Call Center assistant

Peak Fusion Full Timemid Columbus, Ohio, US $31k – $40k Posted Yesterday##

Job Description We’re currently looking for a motivated and customer-focused Inbound Call Center Assistant to join our growing team in Columbus. If you enjoy helping people, solving problems, and creating positive customer experiences, this is a fantastic opportunity to build your career in a supportive and fast-paced environment.

What You’ll Be Doing
* Answering incoming customer calls in a professional and friendly manner
* Assisting customers with questions, account support, and service inquiries
* Providing accurate information and resolving customer concerns efficiently
* Delivering exceptional customer service and creating positive interactions
* Updating customer records and documenting call details accurately
* Escalating complex issues when necessary while maintaining professionalism
* Working closely with team members and supervisors to meet daily goals
* Maintaining a positive attitude in a fast-paced call center environment

What We’re Looking For
* Excellent communication and active listening skills
* Friendly, professional, and customer-first mindset
* Comfortable handling high-volume inbound calls
* Strong problem-solving abilities and attention to detail
* Reliable, punctual, and eager to learn new systems and processes
* Ability to multitask and remain organized under pressure
* Previous experience in customer service, call centers, retail, hospitality, or administrative support is a plus — but not required

Why Join Our Team?
* Full-time and part-time scheduling options available
* Paid training and ongoing coaching provided
* Career advancement and internal growth opportunities
* Supportive, energetic, and team-driven workplace culture
* Immediate start opportunities available

Schedule & Location
* In-person position based in Columbus, OH
* Flexible scheduling based on availability
* Some evening and weekend shifts may be required

Apply Today We’re actively hiring and reviewing applications on a rolling basis. If you’re ready to grow your customer service skills, gain valuable call center experience, and join a company that values teamwork and development, we’d love to hear from you. Apply now to get started!

Pay: $15.00 - $19.00 per hour### Benefits
* Flexible schedule
* Paid time off Application Question(s):
* If selected for an interview, what is the best email address to contact you?
* If successful, when would be your earliest start date?

Work Location:

In person
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