Receptionist, Customer Service​/HelpDesk

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Paid time off
• Training & development
• Monthly bonus based on performance
• Commissions on Polish Pass Memberships Sold
• Employee and customer referral bonus
• Paid training on customer service and nail care education
• Flexible Schedules
• Employees receive 30% off products and 50% off services
• 401K Plan
• Earned Paid Time Off
• Continuing education:
  Being part of the Frenchies system has its perks. Frenchies continuously provides deeper education so that you can continue growing personally and professionally!

• Mondays:
  Closed
• Tuesdays: 9am to 7pm
• Wednesdays: 9am to 7pm
• Thurdays: 9am to 7pm
• Fridays: 9am to 7pm
• Saturday: 9am to 6pm
• Sunday: 9am to 6pm

• Warmly greet guests and assist them with checking in and out
• Efficiently handle appointment scheduling, rebooking, phone inquiries, follow up calls, and tracking goals
• Uphold salon cleanliness and maintain our high standards that sets our salon apart
• Educate guests on the Frenchies Way and ensure a seamless experience
• Inform guests about the benefits of the Frenchies Polish Pass program, encouraging enrollment
• Provide attentive service throughout guests' visits to enhance comfort

• Minimum of 2 years in customer service
• Preferred experience in a receptionist or concierge role, sales driven and confident
• Exceptional communication skills and a professional demeanor
• Excellent multitasking abilities and a proactive work ethic
• A friendly, team-oriented attitude
• Weekends are required

At Frenchies, we’re looking for someone who doesn’t just handle tasks but elevates our guest's day with their positivity and proactive service. Join us in a dynamic, stylish environment free from harsh chemicals and full of opportunities.