Front Desk Agent
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-06-17
Listing for:
Alphabe Insight Inc
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Bilingual, English Customer Service, Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm - we're your growth partners, your storytellers, and your biggest cheerleaders.
Job Description
Position Overview
We are seeking a professional and friendly Front Desk Agent to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and positive experience. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to multitask efficiently in a fast-paced environment.
Key Responsibilities
- Greet and welcome guests promptly and courteously upon arrival.
- Handle guest check-in and check-out procedures efficiently and accurately.
- Manage reservations, cancellations, and modifications using the property management system.
- Respond to guest inquiries and requests via phone, email, or in person in a timely manner.
- Maintain accurate records of guest accounts and process payments accordingly.
Requirements
- High school diploma or equivalent; additional hospitality training is a plus.
- Previous experience in a front desk or customer service role preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to interact professionally with diverse guests.
- Competitive salary package
- Opportunities for professional growth and career advancement
- Collaborative and supportive work environment
- Skill development and ongoing learning opportunities
- Exposure to diverse projects and industry experience
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